All our fine art prints are of good quality on heavyweight paper (Free personal message for gifts)
|About Us Essential Art is a wholly owned subsidiary of Dangrun Design Ltd.. 5 Parade, Exmouth, Devon EX8 1RS. Established in 1976 and registered in the United Kingdom. Certificate of incorporation No. 1254243. VAT Registration No. 424 2631 79 |
The following terms and conditions do not affect your statutory rights as a consumer.
|Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.|
We accept Visa Switch and Mastercard credit card payments in UK pounds. Your credit card company will convert the transaction from English Pounds to your own currency at current exchange rates.
We never charge for any item until it is dispatched. You will be notified by email when the items have been dispatched to you.
|Shipping And Handling Shipping and handling is charged at cost|
|Delivery Schedule We usually dispatch your order on the next working day. Orders are received in 5 - 15 working days.|
|Back Orders If your order cannot be dispatched to reach you in 20 working days. you will not be charged and will be offered the option to cancel your order.|
|Tax Charges All prices are inclusive of tax.|
|Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. We know of no documented cases of credit card fraud using our shopping system over the Internet.|
|Guarantee Should you be dissatisfied with the goods you have the right to cancel your order, without giving a reason, within 7 working days of receiving the goods. If you excercise your right to cancel your order and return the goods to us undamaged, we will refund your money in full and within 30 days of you cancelling your order.|
|Reaching Us |
Customer Support and Service: Please contact us by email to firstname.lastname@example.org. or telephone: 01395 2233852 (International +44 1395223385 ) between 10:00 to 22:00 GMT [ All calls will be charged at standard call rates] or alternatively write to us at Essential Art, 5 Parade, Exmouth, Devon, England.
Complaints: We endeavour to acknowledge any complaints we may receive within 5 days of receipt, providing a likely timescale for resolving the dispute. It is always our intentition to resolve any disputes quickly, honestly, in confidence and to the satisfaction of our customers.
We collect information about you solely to process your order and it will not be passed to another party.
We will not e-mail you in the future except to inform you about the progress of your order.
We will not send any marketing email from us or from another trader.
The type of information we collect about you consists of your name, address, phone number, email address and credit/debit card details.
We never collect sensitive information about you without your explicit consent.
The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us at email@example.com. If you find any inaccuracies we will delete or correct them promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the Which? Web Trader Code.
Cookies stored on your computer are used solely to store your order items.